Kuwait: Kuwait Finance House (KFH) has announced the launch of a new service that allows customers to submit finance request online through KFHapplication Kfhonline. This service affirms the bank’s interest in customers while reflecting its strategy of adopting the latest technology for the best interest of customers.
Group Chief Retail and Private Banking Officer at KFH, Waleed Mandani said that the new service aims at providing the opportunity to customers to submit finance request online in an attempt to save their time and efforts. Customers should follow certain steps in line with the bank’s rules and regulations, then they receive a message stating the completion of the steps, where a specialized team of “KFH” will deal with the request, and communicate with the customer via text messages stating the status of the transaction.
He added that now customers can request a financing transaction online from their offices, homes or anywhere else. The approval of the finance will be granted in accordance with KFH credit policy. This initiative is considered an important technical development in the method of service delivery and the policy of remote selling.
Mandani said that the new service is a qualitative leap and a paradigm shift in the bank’s methodology of improving its eservices to meet customers’ aspirations.
Source : Zawya
